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Free home survey

Free Home Survey

Before you commit to anything, we visit your home to assess the space properly and give you honest, HETAS-standard advice — free, and with no obligation.

HETAS-registered engineers No obligation Suffolk · Norfolk · Cambs · Peterborough
What happens

A proper look before a single recommendation.

Anyone can sell you a stove from a showroom floor. Our free home survey is where we find out what your home actually needs — and tell you honestly, whether or not that leads to a sale.

A full site assessment

We assess your chimney or flue route, hearth, ventilation and the fabric of the room so the recommendation is right the first time.

Honest, HETAS-standard advice

You get a straight answer on what will work and what will not — including options you may not have considered — with no pressure to buy.

The right stove for the space

We size the appliance to the room and your heating needs, and talk through the brands we hold and can install.

A clear, itemised proposal

After the visit you receive a written quotation covering the appliance, flue, hearth, installation and building-control sign-off.

Who attends A HETAS-registered engineer — not a salesperson
Typical duration Around 45–60 minutes at your home
Cost Genuinely free, with no obligation to proceed
Coverage Suffolk & Cambridgeshire in full, plus parts of Norfolk & Peterborough
Check your area

Are we covering your postcode?

Enter your postcode to confirm we deliver and install in your area. If you are just outside it, get in touch anyway — we cover selected areas beyond our core patch.

Check delivery & installation coverage
  • No obligation and no hard sell
  • A HETAS-registered engineer attends
  • A clear, written quotation afterwards
Book your survey

Request your free home survey

Leave your details and we will call to arrange a convenient time. It takes under a minute.

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Please give us a phone number or an email so we can reply.
From survey customers

What people say after the visit.

The engineer who came out clearly knew his trade. He spotted an issue with our flue that two previous companies had missed, and there was no hard sell at all.
Homeowner, Bury St Edmunds
Booked a free survey not really expecting much. We came away with honest advice, a proper written quote and complete confidence in who we were dealing with.
Homeowner, Stowmarket